This policy clearly outlines how important your personal data is to us. By using Crickax, you agree to this Privacy Policy.
All your data is stored on servers secured with AES-256 encryption.
Crickax never sells or rents your personal data to third parties.
You have the right to access, correct, and delete your personal data.
You have full control over which cookies are used.
Crickax (crickax.app) is a trusted online Sports Betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy explains what data Crickax collects, how it is used, and the measures we take to keep your information secure.
By using the Crickax website or mobile app, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using our services.
Applicable Law: This Privacy Policy has been developed in accordance with international data protection standards. We operate in compliance with Bangladesh's Digital Security Act and applicable international regulations.
Crickax collects two types of data — information you provide directly, and information collected automatically while you use the platform.
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address, home address | Yes |
| Financial Information | Payment methods, transaction history, mobile banking number | Yes |
| KYC Documents | National ID copy, passport, selfie | For Withdrawals |
| Device Information | IP address, device model, operating system | Automatic |
| Usage Data | Login time, betting history, preferred sports | Automatic |
Crickax collects data through several methods. Each approach is transparent and based on your consent.
We will never ask for your password, card number, or OTP over the phone or by email. If anyone requests such information, it is a scam — report it to support immediately.
Crickax uses collected data solely for specific, legitimate purposes. No data is used beyond its stated intent.
Marketing Communications: You can unsubscribe from our marketing emails or SMS at any time — either through your account settings or by contacting support.
Crickax uses industry-leading technology and practices to keep your data secure. Our security team monitors systems around the clock.
All data transfers are secured with 256-bit SSL encryption.
Enabling 2FA requires a mobile OTP in addition to your password.
Suspicious logins or transactions are flagged immediately.
Data is stored in internationally certified, ISO-compliant data centers.
Crickax uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser or on your device.
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause certain features to not function properly.
Crickax does not retain your data longer than necessary. Retention periods vary depending on the type of information.
Deletion Request: You may request early deletion of your data, though some information may not be removable before a set period due to legal obligations.
As a Crickax user, you have important rights over your own data. We respect these rights and are committed to making them easy to exercise.
To exercise these rights, email us at privacy@crickax.app. We will respond within 30 business days.
Crickax is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an account is found to have been created using a false age, it will be closed immediately upon discovery.
Parents and guardians are urged to ensure that children and minors cannot access Crickax from your devices. If you suspect a minor has created an account, please contact us immediately at support@crickax.app.
Crickax may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered email or app notification.
Continuing to use Crickax after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly. The date of each version is noted at the top of the page.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated privacy team.
Related Policies: To Learn More Terms & Conditions and Responsible Gaming Read the page.
Your personal information is completely safe with Crickax. Register today and enjoy the best betting experience in Bangladesh.
18+ | Your information is completely safe with us