Last updated: January 2026 Bengali Version

Crickax Terms & Conditions — Please Read Before Use

By using the Crickax platform, you agree to abide by these terms and conditions. Please read them in full before getting started.

Age Verification

Users must be at least 18 years old to register and place bets on Crickax.

Payment Policy

Specific deposit and withdrawal limits and processing times are defined separately.

Bonus Terms

Each bonus offer has its own wagering requirements and validity period.

Account Security

Each individual is permitted one account only. It is the user's responsibility to keep their account credentials confidential.

01Introduction & Acceptance

These terms and conditions govern the use of the Crickax platform and all its services. By accessing the Crickax website or mobile app, you are deemed to have read, understood, and accepted these terms.

Crickax is a licensed online Sports Betting and gaming platform. We operate in Bangladesh and other approved regions. Accessing the platform from jurisdictions where online betting is prohibited by law is entirely at the user's own risk.

Important: While these terms are provided in Bengali, the English version shall serve as the legally binding document. In the event of any ambiguity, the English version will prevail.

Crickax reserves the right to update these terms at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend checking this page regularly.

02Account Registration & Verification

You must create an account before using any service on Crickax. During registration, you are required to provide accurate and complete information — including your name, date of birth, mobile number, and email address.

  • Each individual may open one account only. If multiple accounts are created, all of them will be closed.
  • Account passwords and login credentials must not be shared with anyone. The account holder is solely responsible for all activity on their account.
  • As part of its KYC (Know Your Customer) process, Crickax may request a copy of your national ID or passport.
  • Registering with false information will result in immediate account closure and may lead to balance forfeiture.
  • Your mobile number must be verified within 30 days of creating your account.

Creating an account under someone else's name or a fictitious identity is a direct breach of these terms and may result in legal action.

03Eligibility & Age Requirements

Crickax is strictly for adults. You must be at least 18 years old to register or place bets on this platform. Crickax is firmly committed to protecting minors from accessing gambling services.

As part of age verification, Crickax may request proof of age at any time. If proof is not provided, or if there is reason to suspect a user is underage, the account may be suspended or permanently closed.

  • The date of birth provided at registration must be accurate.
  • Parents and guardians are encouraged to responsibly restrict access to this site on devices used by minors.
  • Crickax may not be used from any country or region where online betting is prohibited by law.

04Deposit & Withdrawal Policy

Deposits on Crickax can be made via bKash, Nagad, Rocket, and other approved methods. Each method has its own minimum and maximum limits, which are displayed on the relevant payment page.

  • The minimum deposit is generally ৳200, and the maximum daily limit varies by payment method.
  • Withdrawal requests are typically processed within 24–72 hours.
  • Full account verification is required before any withdrawal can be processed.
  • It is recommended that the deposit and withdrawal methods be the same.
  • For suspicious transactions, Crickax may place a hold on payments pending investigation.

Please note: Crickax does not permit deposits from or withdrawals to third-party accounts. The account must be registered in the user's own name.

05Bonus & Promotion Terms

Crickax regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms, which are detailed on the relevant promotion page. Some general rules are outlined below.

  • The welcome bonus is available to new registered users only, and each person may claim it no more than once.
  • To withdraw bonus funds, you must meet the applicable wagering requirements — typically between 5x and 30x the bonus amount.
  • Bonuses are generally valid for 30 days from the date of issue. Any unused bonus will expire after this period.
  • Two bonuses cannot be used at the same time.
  • Crickax reserves the right to modify or cancel any offer at any time.
  • Any attempt to abuse or fraudulently obtain bonuses will result in account closure.

Bonus funds cannot be withdrawn directly — they may only be used for betting. Any winnings generated after meeting the wagering requirements will be credited to your real balance.

06Betting Rules

All bets placed on Crickax are considered final. Once a bet is submitted, it generally cannot be changed or cancelled. However, if a match is cancelled or abandoned, stakes are automatically refunded.

  • The minimum bet amount is ৳10. Maximum limits vary by event and market.
  • Odds in live betting change in real time. The odds displayed at the moment a bet is placed are considered final.
  • If incorrect odds are displayed due to a technical error, Crickax reserves the right to void the affected bet.
  • In cases of match-fixing or unusual betting patterns, Crickax may suspend payments and launch an investigation.
  • Placing bets on the same event from multiple accounts will be treated as fraud.

Crickax is committed to setting odds fairly at all times. To view detailed match odds, Match Odds Page Visit.

07Prohibited Activities

The following activities are strictly prohibited on the Crickax platform and may result in immediate account closure and balance forfeiture.

  • Creating or operating an account using someone else's identity.
  • Coordinating bets across multiple accounts to circumvent bonus terms (arbitrage betting).
  • Exploiting any technical glitch or bug on the platform for personal gain.
  • Using the platform for money laundering purposes.
  • Placing bets using automated software or bots.
  • Engaging in fraudulent or deceptive conduct toward other users.

Crickax Safety Measures: Our fraud detection system automatically flags suspicious activity. Crickax reserves the right to notify law enforcement if allegations against an account are substantiated.

08Account Closure & Suspension

Crickax reserves the right to close or temporarily suspend any account at any time and without stated cause, particularly if there is reason to believe the user is in violation of these terms.

  • Users may also request account closure at any time.
  • Any pending withdrawals will be processed before an account is closed.
  • If an account is closed due to a breach of terms, any bonus balance will not be refunded.
  • To close your account for self-exclusion or responsible gaming reasons, Responsible Gaming View page.

09Limitation of Liability

The Crickax platform is provided on an "as is" basis. While we strive to maintain uninterrupted service, our liability is limited in the event of technical issues, server downtime, or other unforeseen circumstances.

  • Crickax accepts no liability whatsoever for betting losses.
  • Crickax is not liable for any bets or game sessions lost due to internet disconnection.
  • Crickax is not responsible for issues caused by third-party payment providers.
  • Crickax will not be liable for losses resulting from user error, such as placing the wrong bet amount or selecting the wrong event.

Key Reminders: Betting is a form of entertainment. Winning is never guaranteed. Only bet what you can afford to lose without affecting your financial well-being.

10Changes to Terms & Contact

Crickax may update these terms and conditions at any time. Users will be notified of significant changes via email or in-app notification. Minor changes may take effect without prior notice.

For any questions about these terms, please contact our support team. We offer assistance in Bengali and are available via live chat 24 hours a day, 7 days a week.

  • Email: support@crickax.app
  • Live Chat: bottom-right corner of the website and app
  • Response time: typically within 2–6 hours

For any complaints or disputes, please reach out to our support team first. We take every complaint seriously and are committed to resolving all issues fairly.

Related Policies

Privacy Policy

Learn how your personal data is collected, stored, and used.

Read More

Responsible Gaming

Information on setting betting limits, self-exclusion, and support resources is available here.

Read More

FAQ

Answers to the most frequently asked questions about accounts, bonuses, and payments.

View FAQs

Read the terms? Now get started

Knowing the rules makes the game better. Register on Crickax and enjoy betting safely.

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